Privacy Policy

Effective Date: Oct 10, 2025

At MAFCO Logistics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, and SMS/text messaging communications.

Information We Collect

We may collect the following information when you contact us, request services, or opt in to receive communications:

Name
Phone number
Email address
Company name
Shipping or service-related information
Any information voluntarily submitted through forms, calls, or messages

How We Use Your Information

We use your information to:

Provide transportation and logistics services
Respond to inquiries and customer support requests
Send service-related updates and notifications
Communicate regarding appointments, deliveries, invoices, or operational updates
Improve our customer experience and business operations

SMS/Text Messaging Policy

By providing your phone number and opting in through our website or other communication channels, you consent to receive SMS/text messages from MAFCO Logistics related to services you have requested or received.

These messages may include:

Service updates
Delivery notifications
Appointment confirmations
Dispatch communication
Account or billing notifications
Customer support follow-ups

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message Frequency

Message frequency may vary depending on the services provided and your interaction with us.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive text messages from us and your number will no longer be kept unless you re-subscribe.

Help Instructions

For assistance, reply:

HELP

or contact us directly through our website or customer support channels.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared when necessary to:

Provide requested services
Comply with legal obligations
Protect the rights and safety of our company and customers

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information where applicable
Withdraw consent for communications

Changes to This Policy

MAFCO Logistics reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our SMS communications, please contact: 801.349.0297 or email erwin@mafcologisiticsllc.com